Privacy Policy | Giciro Xixebi Document Services

1. Introduction

Giciro Xixebi ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our document services. Please read this policy carefully.

2. Information We Collect

We may collect personal information that you voluntarily provide to us when using our services, including:

Personal identification information (name, email address, phone number)
Document details and contents for processing
Payment information for service fees
Communication records and correspondence
Technical data such as IP address, browser type, and usage details

3. How We Use Your Information

We use the information we collect for various purposes, including:

To provide and maintain our document services
To process transactions and deliver completed documents
To communicate with you about your requests
To improve our services and develop new features
To comply with legal obligations and prevent fraud
To protect the security of our systems and clients

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

Encryption of sensitive data in transit and at rest
Secure storage systems with limited access
Regular security audits and vulnerability testing
Employee training on data protection practices
Secure disposal of documents after retention periods

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Our standard retention periods are:

Client contact information: 5 years after last service
Document copies: 1 year after service completion
Financial records: 7 years for tax compliance
Communication records: 3 years from last contact

6. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information:

Right to access and receive a copy of your data
Right to rectify inaccurate or incomplete information
Right to request deletion of your personal data
Right to restrict or object to certain processing
Right to data portability where applicable
Right to withdraw consent for processing

7. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the new policy on our website with an updated effective date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

8. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Giciro Xixebi Document Services
18 Robinson Road, Singapore 048547
Email: privacy@giciro-xixebi.sbs
Phone: +65 028341088